Member Assessment Survey – Summary of Results

Responses to Sub-survey on Member Communications

Approximately 31 respondents chose to complete the sub-survey on member communications. Please note, the main survey also included several questions about communications. Because a smaller group of respondents completed this sub-survey, the answers to some of the same, or similar, questions are slightly different.

Respondents to the sub-survey on member communications reported feeling reasonably well informed about most Internet2 activities, with the exception of the Security Initiative, and reported that email messages and e-newsletters from Internet2 staff were the most often used means of finding out about those activities, as shown in the following charts.

Do members feel well informed?

How well informed would you say you are about the following Internet2 activities?

Very informed

Somewhat informed

Somewhat uninformed

Very uninformed

Response Total

Meetings and workshops

61% (19)

32% (10)

3% (1)

3% (1)

31

Working Groups

26% (8)

61% (19)

6% (2)

6% (2)

31

Middleware Initiative

23% (7)

42% (13)

26% (8)

10% (3)

31

End-to-end performance Initiative

10% (3)

55% (17)

19% (6)

16% (5)

31

Security Initiative

10% (3)

29% (9)

45% (14)

16% (5)

31

Next generation network infrastructure

29% (9)

32% (10)

19% (6)

19% (6)

31

Total Respondents

31

(skipped this question)

105

Which communications methods are most used?

How often do you find out about Internet2-related activities via each of the following communication methods?

Very Often

Somewhat Often

Somewhat Seldom

Very Seldom

Never

Response Total

Email messages/E-newsletters from Internet2 staff

65% (20)

19% (6)

10% (3)

3% (1)

3% (1)

31

Messages from other organizations or individuals

10% (3)

55% (17)

13% (4)

16% (5)

6% (2)

31

Internet2 website

13% (4)

48% (15)

29% (9)

3% (1)

6% (2)

31

News streams (e.g., RSS feeds)

0% (0)

6% (2)

13% (4)

23% (7)

58% (18)

31

Other websites

3% (1)

10% (3)

23% (7)

29% (9)

35% (11)

31

Internet2 printed publications

6% (2)

6% (2)

35% (11)

29% (9)

23% (7)

31

Other printed publications

3% (1)

6% (2)

26% (8)

35% (11)

29% (9)

31

Media stories

3% (1)

10% (3)

32% (10)

35% (11)

19% (6)

31

Conferences/workshops/in-person meetings

42% (13)

29% (9)

23% (7)

6% (2)

0% (0)

31

Total Respondents

31

(skipped this question)

105

Effectiveness of Internet2 communication activities

The following graphics show how effective respondents to the sub-survey on member communications feel Internet2’s communications methods are. In each case, a response of “Very effective” or “Somewhat effective” was considered a positive response.

Email

60% very effective; 30% somewhat effective

Meetings and workshops

70% Very effective; 27% somewhat effective

News streams (RSS)

0% Very effective; 33% somewhat effective

Printed publications

13% Very effective; 50% somewhat effective

Website

42% Very effective; 48% somewhat effective

Or, alternatively, here are the results in table form:

How effective are each of the following Internet2 communications activities?

Very effective

Somewhat effective

Somewhat ineffective

Very ineffective

Response Total

Email newsletters

60% (18)

30% (9)

3% (1)

7% (2)

30

Meetings and workshops

70% (21)

27% (8)

0% (0)

3% (1)

30

News streams (e.g., RSS feeds)

0% (0)

33% (8)

33% (8)

33% (8)

24

Printed publications

13% (4)

50% (15)

20% (6)

17% (5)

30

Website

42% (13)

48% (15)

3% (1)

6% (2)

31

Total Respondents

31

(skipped this question)

105

Value of Internet2 membership

Respondents were asked what Internet2 could do to help communicate the value of Internet2 membership. Responses to this question are included here:

What could Internet2 do to help you communicate the value of Internet2 membership to your organization?

• Research grant information and connections to corporate members with specific suggestions

• Help translate the benefits so that the non-research community can understand and see the implications for them (state universities, community colleges, K12 schools, libraries, museums, government/policy leaders)--I try, but I could sure use some help (in other words, lay language and explanations)

• National I2 Days

• Strongly encourage official campus representatives to reach out to organizations and researchers on campus to "get the word out."

• Provide more information on the how the organization is connection to I2 and what we can do improve our connection.

• Positive communications with university presidents/provosts/CEOs/CFOs at their respective national conferences.

• Better, clearer marketing and communications.

96.7% of respondents reported that they would be interested in knowing how other Internet2 members use their connections to Internet2. 56.7% of respondents indicated a willingness to verbally share with others how they are using their connection to Internet2, such as in a side meeting during and Internet2 Member Meeting. Another 6.7% reported they would be willing to share this information in a written report to be posted on the Internet2 Web site; the rest (36.7%) would not be willing to share this information.

Internet2 email newsletters

77.4% of respondents reported receiving the Internet2 email newsletters, and all but one of these respondents reported reading them. 91.7% reported the information to be useful, primarily to stay informed and updated.

To view all responses to this question, please click here.

60% of respondents forward the newsletters on to others.

Internet2 web site

Respondents to the sub-survey on Member Communications reported going to the Internet2 website primarily to check on the status of projects and initiatives, but also to learn about new technologies and to get news.

Why do you go to the Internet2 website? (please check all that apply)

Response Percent

Response Total

Learn about new technologies

51.7%

15

News

51.7%

15

Status of projects and initiatives

75.9%

22

Other (please specify)

24.1%

7

Total Respondents

29

(skipped this question)

107

The largest group of respondents to the sub-survey on member communications reported use of the Internet2 website monthly (60%), with a smaller number reporting weekly use (26.7%), and 10% reported they never use it.

How often do you visit the Internet2 web site?

		Response Percent	Response Total
Daily		3.3%	1
Weekly		26.7%	8
Monthly